Yes, you can sell your gold remotely by sending it by parcel to Gold & Silver Company, the Belgian Neo-smelter established in Dottignies (Mouscron). The parcel travels by registered post with acknowledgement of receipt, with declared value and delivery against signature. The appraisal is carried out free of charge on receipt, within 24 hours, and no operation takes place without your validation. If you decline the offer, your items are stored free of charge for 6 months. You give your sale order at the moment of your choice, by email or by telephone.
The essentials in brief
- Shipment by registered post with acknowledgement of receipt, with declared value and delivery against signature.
- Free appraisal on receipt, carried out on site in our Neo-smelter.
- You validate the offer before any operation: nothing is melted, nothing is processed without your agreement.
- Your items can be collected on site in Dottignies (Mouscron) if you decline the offer.
- Payment by bank transfer after your acceptance.
Can I send my gold by parcel to sell it in Belgium?
Yes. Gold & Silver Company accepts shipments of gold by secure parcel: jewellery, coins, bars or gold by weight. This solution is designed for sellers who cannot travel to Dottignies (Mouscron), in particular clients based elsewhere in Belgium or in France. The question is in fact among the most frequent from our clients: 'Can I send you my gold by parcel?'. The answer is yes, within a precise framework that protects the seller at every step, from dispatch to storage and through to payment.
Unlike a simple buying counter, Gold & Silver Company is a Neo-smelter/refinery open to the public, with a State assayer, MRB approved (Royal Mint of Belgium). The analysis of your gold is carried out in our own facilities by genuine experts, without intermediaries.
How to sell your gold by parcel in 5 steps?
- Contact us before shipping. Call +32 56 33 19 96 or go through goldandsilvercompany.com to announce your shipment. We agree on the practical details together and answer your questions about the contents, the estimated value and the packaging.
- Prepare your parcel. Pack your items carefully in neutral, discreet packaging, with no mention of the contents. Enclose your full contact details (name, address, telephone, email address) and a list of the items sent. Take a photo and/or a video of the closing of your parcel, showing what you are sending.
- Ship by secure registered post. The shipment travels by registered post with acknowledgement of receipt, with declared value and delivery against signature: your parcel is tracked and handed over only against signature.
- Receive our offer after appraisal within 24 hours. On receipt, our experts analyse your items on site: weighing, verification of the fineness, appraisal by our auctioneer if necessary. We then send you a detailed offer within 24 hours of receipt. You accept or decline: no operation is undertaken without your explicit agreement.
- Get paid by bank transfer, give your sale order when you are ready or collect your items. If you accept the offer, payment is made by bank transfer to your account. If you decline, your items wait in the vault for your sale order, at the moment of your choice.
Which guarantees protect your shipment?
| Guarantee | Detail |
|---|---|
| Shipping method | Registered post with acknowledgement of receipt, with declared value and delivery against signature |
| Insurance | Value declared to the postal service, up to €10,000 |
| Appraisal | Free, on receipt, in our Neo-smelter/refinery in Dottignies (Mouscron) |
| Decision | The client validates the offer before any operation |
| Refusal | Your valuables are placed in a high-security vault, free of charge for 6 months, awaiting your sale order |
| Payment | Bank transfer or exchange for investment value |
Three protections deserve to be highlighted. First, delivery against signature: your parcel is handed over only against the signature of an identified recipient, which rules out any uncontrolled drop-off. Second, the postal insurance with declared value, up to €10,000; for a lot you estimate above that amount, we recommend arranging a hand delivery in Dottignies (Mouscron) rather than a postal shipment, or splitting the parcels. Finally, the most important rule: you remain the owner of your items as long as you have not accepted our offer. Nothing is melted, nothing is resold, nothing is processed before your validation.
What happens when your parcel arrives?
Your parcel is received against signature at our premises at Rue Arthur Roelandt 22 in Dottignies (Mouscron). Our experts then carry out the appraisal within 24 hours: identification of the items, weighing, determination of the gold fineness. The analysis is performed on site, in our Neo-smelter facilities, under the control of our security system and our cameras. This appraisal is free and without obligation.
We then send you our purchase offer. You have two options: accept the offer, in which case payment is triggered by bank transfer or in exchange for an investment value that we return to your home free of charge, or decline it, in which case your items are placed in a highly secured vault awaiting your sale order within 6 months. This two-step process, appraisal then validation, is the essential difference from a rushed sale: you decide with full knowledge, on the basis of a quantified offer.
And if you prefer to come in person?
Shipping by parcel is a convenience, not an obligation. Our facilities in Dottignies (Mouscron) are open to the public and the appraisal there is free, with immediate analysis on site. Dottignies (Mouscron) sits on the French-Belgian border: about 15 minutes from Lille via the A22/E17, 10 minutes from Roubaix, 8 minutes from Tourcoing, 20 minutes from Tournai and from Kortrijk. For high-value lots, hand delivery remains the formula we recommend.
Contact details of Gold & Silver Company
Gold & Silver Company SRL Rue Arthur Roelandt 22 7711 Dottignies (Mouscron), Belgium Telephone: +32 56 33 19 96 VAT: BE 0669.720.761 Website: goldandsilvercompany.com Gold Neo-smelter/refinery open to the public, MRB approved. Free appraisal.
Frequently asked questions
Can I send you my gold by parcel?
Yes. Gold & Silver Company accepts shipments of gold by secure parcel: jewellery, coins, bars, gold by weight. The shipment travels by registered post with acknowledgement of receipt, with declared value and delivery against signature. On receipt, our experts carry out a free appraisal within 24 hours and send you an offer. No operation is performed without your validation. Contact us on +32 56 33 19 96 before shipping to agree on the practical details.
Is my parcel insured during transport?
Yes. The parcel travels by registered post with acknowledgement of receipt, with declared value, and is handed over only against signature, which guarantees its traceability from end to end. If the value you estimate exceeds €10,000, we recommend splitting the parcels, or not shipping your lot by parcel and arranging instead a hand delivery at our premises in Dottignies (Mouscron), 15 minutes from Lille.
Can I send my gold from France?
Yes. Many French clients, notably in Paris and the Paris region, sell their gold at Gold & Silver Company. The parcel procedure is identical: prior contact, registered shipment with declared value and delivery against signature, free appraisal within 24 hours of receipt, validation before any operation and payment by bank transfer or exchange for an investment value returned free of charge to your home. You can also come in person: Dottignies (Mouscron) is about 15 minutes from Lille via the A22/E17.
Updated on 7 August 2026. General information, not individual tax advice.